Here’s what a few of our customer have commented on our service. Thanks to those who took time and effort to write.
great follow through. It's really nice to know that their are people out there
that really care about customer service like I care about my customers. Have a
nice day and I am looking forward to seeing my hardware.
and it's perfect. I love it I am going to take it to the cabinet place to be
sure it will be fine on the cabinet, and then place my order.
so much for the rapid exchange. I love my drawer pulls and will keep your
company name for future use by myself , family and friends.
Our brass knobs
Yours truly, Ellen and Paul
the pulls I received from your company--not only the quality but the price,
service and delivery. There aren't too many things I buy online as I am
still a bit of a techno-phoebe but this experience was great. Thank you
will be passing along your website to my friends and neighbors who are
remodeling as well. I'm going to tell them all to forget about home improvement
stores and deal with you guys directly!
you for your patience (the credit card challenges) with my recent order. We
received the pulls and everything worked out great.
pleasure working with you. The knobs are a beautiful addition to our kitchen!
Thanks for all your help. The new pulls arrived and they look great. I was leery due to the low price of the Falconridge line however, the quality of the hardware was GREAT. The knobs were attractive, good sized and solid (heavy). The pulls were solid and attractive as well. I was pleasantly surprised.
that my order arrived yesterday. I really appreciate how smoothly
things went (my kitchen remodel has generally been a nightmare)- you were
really easy to work with and everything came on time! WOW. I'll be
sure to recommend your site to others.
and I'm thrilled. Your site is great and I will be sure to tell all my friends
about it. Great prices, too.
just received my new knobs! Great Service - I just placed my order yesterday. I
am not a designer - just needed something new for my kitchen cabinets - have
been looking for a long time and finally decided to go for it. They look great!
Thanks so much for your great customer service!! It is appreciated!
installed. They're beautiful. Thanks for the quick service and
you for the wonderful product! They were surely affordable and the quality was
even better than I hoped. Our cabinet maker was impressed with them and
their price. He really didn't believe me and I had to show him the invoice!
order was delivered. I ordered on Monday and received the merchandise
on Wednesday...just about 48 hours later. And, to boot...the stuff is
beautiful and well-crafted. I have searched countless local stores (as
well as a variety of on-line vendors) and could not find exactly what I
wanted. Specifically the Bin Pulls...couldn't find them in antique
brass unless they were special ordered at a cost 3 times the amount I
paid through your company....AND those special order ones weren't even
the full size of yours. I was able to locate an acceptable square knob
similar to the one from your company; but even that was priced at 2-3
times of yours...and the Satin Antique Finish was not as nice as yours.
It was a happy day in my house when I found KnobsandPulls.com. I
will certainly contact you with any future hardware needs and I will
absolutely spread the word. My only regret is that I didn't order the
longer screws...those were also cheaper than the locals...and I will
need them. Thanks for your prompt delivery.
thanks for the speedy service! I'd say "incredibly speedy," but this
is the third time we've ordered from you, and I've grown to expect it.
Just wanted to say thank you for the super quick shipping of my knobs! (They actually came about a week ago, way faster than I thought, but with the Holiday I forgot to “thanks”.) They are going to look great in the new kitchen. Thanks again and I will visit your site if/when I’m in need of future cabinet hardware.
company of KnobsandPulls.com to know that the person named Judy that replies to
your email did so in a very quick and informative manner with me today. Within
knobs once before, from you, and they were excellent. I needed some more, and
since you had not inundated me with e-mails, you were still on my
"favorites" list. (Companies that pester me, somehow, disappear from
my list) The latest batch arrived yesterday (quick shipping, I might add)
and they were excellent, too.
It was a happy day in my house when I found KnobsandPulls.com. I will certainly contact you with any future hardware needs and I will absolutely spread the word. My only regret is that I didn't order the longer screws...those were also cheaper than the locals...and I will need them. Thanks for your prompt delivery.
Lorraine M. B.
I'm sure we'll be in touch again soon when we finish our 3rd floor game room.
Craftsman-style drawer pull
let you know, that, as a person who used to write/design computer systems, your
"Advanced Search" is the reason I am going to buy from you. Other web
sites, I can't navigate to find my hole spacing requirements, and I could spend
hours viewing pulls that don't meet my needs.
Got them and they are gorgeous.
Thanks and appreciate it!
ordered them, over a weekend and I live in the boonies of Kansas!! I have
been looking for months for door pulls that would fit my kitchen cabinets
AND cover doors with 2 vertical holes 1" apart. My 70's kitchen has just
been updated to the 21st. century. Thank you again for your great service,
easy to navigate web site and great product.............Carol, Moline, KS
received to all of my friends that are looking for a place to purchase
knobs and pulls.